Quality

The Cue – We’ve recently upgraded to our new higher grade ash cues, which are 57.5″ , two-piece & fitted with a stainless joiner.

Tip Choices are:

  1. Australia/NZ & Most of Europe –  11mm screw-on with brass ferrule (Generic Pub Tip mainly used with 2″ Balls)
  2. USA/Canada – 13mm glue-on  with X-Strength nylon ferrule (Most suited for 8 & 9Ball play  with 2 & 1/4″ balls used in North America
  3. (UK/Europe – 9.5mm glue-on Blue Diamond with brass ferrule (Suitable for snooker & pool tournament quality)

Cue Weights are:

  1. Med – Heavy  19 – 22oz (Default) – This is the most popular choice & is what is selected if no other requests are made.
  2. Light – 16 – 17oz – (Available with 9.5 & 13mm tips) (11mm limited stock)
  3. Light to Medium – 17 – 18oz (Carries a small weighting cost of $15 as we need to re-weight lighter cues) (11mm limited stock)

All cues are checked for straightness & weight before even making the selection boxes for our Custom Products.

All cues are also given a documented quality report before being dispatched.

How is the design application different to a Chinese application – Chinese designs are made using an ultra thin transparent transfer that is soaked in water & applied to the cue. These transfers aren’t suitable for what we do because:

1.) They can’t be produced in small quantities & therefore are two expensive to produce as one-offs.

3.) They are also not available in Australia for environmental reasons.

Our decals are fine quality latex 50 micron air-free decals printed to the highest Australian standards. They are the same type that are applied to motor vehicles & are vibrant & rich, in colour & also extremely durable.  Each design is created on a full wrap decal that stretches from base to joiner .

The Finish – After applying your design to the cue, the cue is sealed with a double coat of clear two-pack finish, the same durable protection as used on motor vehicles. Finally, the cues are left to dry for 2 – 3 days before sending.

Please Note: Because every cue is finished individually (which is the very nature of a Custom Cue) it is sprayed by hand, not by bulk automation. We endevour to create the best protective finish we can however sometimes there may be a mild to moderate build up of finish at the bottom of the top shaft, above the joiner from the run. This has been mostly eliminatedhowever if this is the case, it does not affect the playing quality of the cue or the aesthetics of the cue in any way. We only mention this as a matter of disclosure for perfectionists.  See image below.

 

 

 

 

 

 

 

 

Matching Cue Case – You may order a cue case that matches the cue. We do this by applying an unsealed, durable latex decal design to the entire front of the case. As stated, this decal is durable, however it is not sealed so please don’t use thinners, chemicals or alcohol to clean it.

The Design – Every design is treated as unique & individual. Because some customers have an exact idea of what they want & others are just happy with what we design, there are no hard-fast rules. Some designs require a commercial look whereas others are designed to be an extension of the player’s personality.

For this reason we listen to what you want & add a touch or suggestion of what we think may suit.

Quite often we will ask the buyer to go to Google Images & select suitable images. This simply gives us a better idea of colour, design & vision.

If needed, we will send you one or two visual options to get an idea of whether we’re on the same wavelength. Before we start on any custom cue, we always send a final proof with a visual & all details of your order.

It is always worth asking if we have a specific design because we have a large design library & if we have an existing design, we can present this to you as a cheaper option to Custom Design.