International Shipping Information

International Shipping Locations

We send to US, Canada, UK, New Zealand, Scandinavia, Parts of Asia & Most of Europe. If you are outside these areas, feel free to contact us to request shipping cost information.

International Exchange Rates

We welcome orders from outside Australia. In fact, we find, in some weeks that our US orders far outweigh our local Australian orders. This is because, at present, the US get great value for their money with a favorable currency exchange. UK & Euro also works between 65 – 75% of our Australian Dollar. Canada & New Zealand are comparable to the Australian Dollar.

International Shipping Costs

We have now calculated a Flat rate for all international countries based on the Australia Post Express Rate. We find that most customers, after waiting for their product to be made, don’t want to wait another 2 – 3 weeks. Express Shipping to most countries takes 4 – 7 days.

Shipping Times (Please allow a couple of extra days during Xmas & New Year period)

COUNTRYSHIPPING TIMECAN BE AFFECTED BY:
New Zealand 3 - 7 daysDistance from main centres
United States4 - 7 daysUS Customs Security checks & distance from main centres
Canada5 - 10 daysDistance from main centres & weather
UK4 - 8 daysCustoms Delays

Example: It usually takes 2 – 3 days for Australian parcels to reach the US & be scanned in by Customs. It is then left up to US Customs & US Post to clear backlogs & deliver it to you

Tracking

We will supply your tracking number & your countries Postal Tracking Website, however, please be aware that nothing will appear until the item is scanned in on entry to your countries customs department.

Import Duties

For UK, Ireland & Europe please be aware that your countries customs may charge an import tax for luxury items (usually around 20%). This is an extra charge that we have no control over. Hopefully, the shipping savings that we are passing on will assist with that.

There are no import taxes for U.S or New Zealand and should be none for Canada, however, we ask Canadians to check.